Last Updated April 11, 2017

Kinvolved Privacy Policy

Kinvolved offers an online and mobile application (collectively, the “Services”) and a website (www.kinvolved.com or “website”), owned and operated by Kinvolved, Inc. (“we,” “us” or “Kinvolved”). The website provides general information about Kinvolved, and the Services support communication between educational institutions (“Customers”) and the students, students’ parents, legal guardians and other authorized family members (“Users”) through SMS, MMS, email, and automated calls.

At Kinvolved, we take seriously your trust in us to maintain the privacy of your information. This Privacy Policy explains the types of information we collect through the Services and website, how we will use, disclose and protect this information, and how you can opt out of some of our uses and disclosures of information. The Privacy Policy must be read together with the Terms of Use. By using or accessing the Services or website, you agree to the terms in this Privacy Policy.

  1. Information You Provide:

    1. In order to access the Services, Customers must set up an account by providing their school or program name and address.

    2. Customers must then provide the following information to enable use of the Services: student names and ID numbers, course rosters, course schedules, course names, first names, last names, email addresses and/or phone numbers of the authorized parent and family contacts, student email addresses and/or phone numbers if using student messaging Service, and first and last name of staff members and email addresses. Customers use the Services to send messages to parents, legal guardians, students and other authorized family members. Kinvolved stores these messages, but only to make them available to Customers while they are using the Services.

    3. Individuals who wish to sign up for general updates via www.kinvolved.com, will also need to provide their email address in order to receive the updates.

  2. A Note About Students Under the Age of 13:

    1. Kinvolved operates in compliance with the Children’s Online Privacy Protection Act (COPPA). If Customers use Kinvolved to facilitate communicate between their staff members and students, responses from students will be stored by Kinvolved. These messages are only available to the authorized Customer staff, and are used only for their school purposes.

    2. We rely on our Customers to provide consent for collection of that information on behalf of the parents or legal guardians, as agreed to in our Terms of Use.

    3. Customers may make messages provided by students under the age of 13 available to parents and legal guardians to review through each Customer’s platform dashboard.

  3. Usage Information:

    1. When a Customer accesses our Services or when an individual accesses our website, we automatically collect IP address, the type of browser and/or device used, and the page or feature requested. We also collect mobile device IDs, as discussed further below.

    2. To collect this information we use Cookies. Cookies are small data files sent by a Web site or application and stored on a computer or device at the request of that site or app. A cookie stores information related to a browser and allows us to recognize a browser or device and tell us how and when pages and features are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit a device's acceptance of cookies, but this may limit the availability of some of our features. To learn more about browser cookies, including how to manage or delete them, visit allaboutcookies.org.

    3. We use mobile device IDs to provide and improve the Services. For example, we combine the mobile device ID with your account record in order to send notifications to your device with reminders about taking attendance, to alert you when you have a message or to provide you with tips for using our Services. We may also use mobile device IDs for analytics purposes.

  4. Third-Party Tracking, Ad Servers and Networks

    1. For the website (but not for the Services), third parties, such as ad networks, web analytics companies and social networking platforms may collect information about your online activities over time and across our and other third party websites. This information may be used to provide advertisements for products and services that may interest you, and those companies may use cookies, clear GIFs and other tracking technologies.

    2. For more information about third-party advertisers and how to prevent them from using your information, visit the NAI’s consumer Web site at http://www.networkadvertising.org/choices or http://www.aboutads.info/choices/.

    3. We do not honor “do not track” signals transmitted by web browsers, so we encourage you to visit these links if you would like to opt out of certain tracking. If you do want to opt out using these tools, you need to opt out separately for each of your devices and for each Web browser (such as Internet Explorer, Firefox or Safari) that you use on each device.

  5. How We Use and Disclose Information:

    1. We do not sell or rent information, and we do not share information except as otherwise stated in this Privacy Policy.

    2. We use or disclose the information you provide:

      1. to deliver and facilitate your use of the Services as directed by Customer, including to authenticate Users

      2. to maintain and administer your account and respond to your requests

      3. to diagnose and resolve problems you may have using the Services, to maintain our systems and Services, and to improve the Services

      4. with our third party partners, who deliver features of the Services to you on our behalf (see below)

      5. to investigate a suspected violation of and/or to enforce the Terms of Use

      6. as may be required by law, in which case we shall attempt to notify the Customer in advance of any such disclosure, where permitted by law

      7. in the event of a threat to safety or to prevent bodily injury or damage to property

      8. in the event of a reorganization, merger, sale, assignment, bankruptcy or other disposition of our business, in which case the transferred information will remain subject to the terms of this Privacy Policy

    3. We may create and use aggregated and de-identified data:

      1. to demonstrate the effectiveness of the Services, including in our marketing of the Services

      2. to improve our Services, such as by creating reports and recommendations that we believe will be effective in driving improvements in attendance and other Customer goals

      3. to develop and improve additional educational products or services

  6. Third Parties:

    1. We use third parties to perform tasks on our behalf. At times, some of these parties may require access to Customer and User information in order to deliver certain features of the Services on our behalf. Third parties use information they receive to provide the Services.

  7. How You Can Access Your Information:

    1. Customers may access their information at any time via a dashboard provided within the Services. In addition, Customers may respond to requests from Users to access, amend or correct their information via the dashboard or by contacting us for assistance at support@kinvolved.com. We will work directly with Customers to facilitate their response to any such requests from their Users.

    2. If parents, guardians, or students have questions about Kinvolved’s information practices, they should contact their school or educational institution.

  8. Opt-Out:

    1. We do not share information with third parties for marketing purposes.

    2. If you have signed up to receive email updates from us, you may opt-out of receiving those updates at any time by clicking the “unsubscribe” link found in each email. You may also send us a request to opt-out of future updates by writing to us at support@kinvolved.com.

  9. Links:

    1. Our website may contain links to third-party websites. These links are provided solely for your convenience. We have no control over, do not review, and are not responsible for third-party websites, their content, or any goods or services available through these websites. Our Privacy Policy does not apply to these third-party websites. We encourage you to read those third parties’ privacy policies, which govern the collection and use of your information there.

  10. Security:

    1. We use physical, technical and administrative safeguards to protect the security, integrity and confidentiality of Customer and User information.

    2. The Internet, however, is not 100% secure, and we cannot fully eliminate security risks associated with the storage and transmission of Customer and User information. We encourage you to support our security efforts by keeping your account information confidential. Should you have reason to believe that your account has been compromised, please notify us immediately at support@kinvolved.com so that we may take steps to secure your account.

  11. Data Retention:

    1. We retain data only for Customers who have active accounts for our Services unless otherwise required by law. If a Customer terminates their relationship with us, we will delete the account information provided to us within 45 days or as otherwise required by law. In addition, at any time during the term of the agreement, upon written request by a Customer, we will delete all data of the Customer as permitted by law.

    2. Notwithstanding the above, we do retain aggregated, deidentified data for the purposes listed under “How We Use and Disclose Information.”

  12. How to Request Access to, or the Correction of, Your Personal Information:

    1. Except in limited circumstances governed by law, you may obtain access to and have information about you in our records corrected. A request for access or correction must be made in writing to 25 Broadway, New York, New York 10004 or support@kinvolved.com.

  13. Updates to this Privacy Policy:

    1. We may occasionally update this Privacy Policy. We always include the date of the policy at the top of this page, next “Last Updated.” Non-material changes will become effective when we post the Privacy Policy within the Services. Should we make material changes to this Privacy Policy, we will notify you via the email address we have on file and request that you agree to the changes before you continue your use of the Services.

  14. Contact Us:

    1. If you have questions or concerns with anything in this policy, or about our data practices generally, please contact us at 25 Broadway, New York, New York 10004 or support@kinvolved.com.